Our Commitment to Privacy
At Lilthreadzclothing, we take your privacy seriously. This policy explains what information we collect from you when you use our website, how we use it, and your rights concerning your data.
Information We Collect
We collect information in various ways when you use our website:
- Comments: When you leave a comment, we collect the information you enter in the comment form, your IP address, and browser information to help detect spam.
- Account Information: If you create an account, we store your name, address, email, and phone number for faster checkout and personalized experiences.
- Browsing Activity: We track some information about your browsing activity, such as viewed products, to personalize your experience and recommend relevant items.
- Order Information: When you purchase from us, we collect details like billing and shipping addresses, email, phone number, and payment information to process your order and fulfill requests. We use secure payment processors to handle your transactions. When processing payments, some of your data will be passed to the payment processor, following their privacy policy.
How We Use Your Information
We use the information we collect for several purposes:
- Process Orders: We use your order information to fulfill your purchases, send order updates, and manage returns or refunds.
- Provide Customer Service: We use your contact details to respond to your inquiries and provide support.
- Improve Our Services: We analyze browsing activity to personalize your experience and improve our product offerings.
- Marketing Communications (with your consent): If you opt-in, we may use your email address to send you promotional offers and updates. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
Data Security
We implement security measures, including encryption, to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website can guarantee absolute data security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described above, unless a longer retention period is required or permitted by law. For example, we retain order information for 3 years for tax and accounting purposes. We will also store comments or reviews if you choose to leave them.
Your Rights
You have certain rights regarding your personal information:
Access and Update: You can request to access and update your personal information stored by us.
Deletion: You can request to delete your personal information, subject to certain exceptions.
Opt-Out of Marketing: You can unsubscribe from marketing communications at any time.
Contact Us
If you have any questions about this privacy policy or your rights, please contact us at:
Email: [email protected]
Phone: +1 (470) 529-1086
Vietnam Office: 41A Ly Thai To, Ly Thai To Ward, Hoan Kiem District, Hanoi 100000, Vietnam
USA Mailing Address: 5520 Glades Cut-off road, Fort Pierce, Florida 34981, United States